Key Takeaways
- The Moneylenders Credit Bureau (MLCB) helps licensed moneylenders assess borrowers’ creditworthiness and prevent over-borrowing.
- MLCB reports include personal details, loan history, payment records, and outstanding balances.
- Borrowers can purchase their credit report and dispute errors.
- Timely payments and responsible borrowing improve credit scores, impacting future loan approvals and interest rates.
When borrowing money in Singapore, it’s crucial to understand the role of the Moneylenders Credit Bureau (MLCB). The MLCB is a centralised repository of credit information that helps licensed moneylenders assess a borrower’s creditworthiness and make informed lending decisions. In this article, we’ll dive into what you need to know about the MLCB, its functions, and how it impacts your borrowing experience.
Table of Contents
What is the Moneylenders Credit Bureau (MLCB)?
The Moneylenders Credit Bureau (MLCB) is a central data repository that stores and provides credit information about borrowers to licensed moneylenders in Singapore. Its primary purpose is to help lenders assess a borrower’s creditworthiness and prevent over-borrowing.
The MLCB was established by the Ministry of Law (MinLaw) in collaboration with the Credit Bureau Singapore (CBS), under the Moneylenders Act to promote responsible lending practices and protect borrowers from falling into debt traps. MinLaw has designated CBS, a subsidiary of Credit Bureau Asia Limited, as the operator of the MLCB under the Moneylenders Act, with the designation effective from 1 July 2021. By maintaining a comprehensive database of borrowers’ credit information, the MLCB enables licensed money lenders to make more informed decisions and reduces the risk of default.
How MLCB Differs from Other Credit Bureaus
While there are other credit bureaus in Singapore, such as the Credit Bureau Singapore (CBS), the MLCB is unique in its focus on the moneylending industry. Unlike CBS, which collects credit information from banks, credit card companies, and other financial institutions, the MLCB specifically caters to licensed moneylenders.
This specialisation allows the MLCB to provide more targeted and relevant information to moneylenders, helping them better assess a borrower’s credit risk and make more accurate lending decisions. By maintaining a separate database for moneylending activities, the MLCB also ensures that borrowers’ credit scores are not unfairly affected by their borrowing history with licensed moneylenders.
The Role of MLCB in the Loan Application Process
The MLCB plays a crucial role in the loan application process for licensed moneylenders in Singapore. According to Section 30D of the Moneylenders Act, licensed moneylenders are legally required to purchase a credit report from the MLCB before granting a loan to a borrower.
The credit report provided by the MLCB helps moneylenders assess a borrower’s creditworthiness and ability to repay the loan. By reviewing the borrower’s credit history, outstanding loans, and repayment patterns, lenders can make more informed decisions and reduce the risk of default.
For borrowers, the MLCB’s involvement in the loan application process promotes responsible borrowing and helps prevent them from falling into debt traps. By maintaining a comprehensive credit history, the MLCB encourages borrowers to manage their loans responsibly and avoid taking on more debt than they can handle.
Real-life Example
To illustrate the importance of MLCB credit reports, let’s consider the case of John, a 35-year-old marketing executive. John had been borrowing from multiple moneylenders to cover his expenses and ended up with several outstanding loans. When he approached another moneylender for a new loan, the lender purchased John’s credit report from the MLCB.
The credit report revealed John’s multiple outstanding loans and his struggles to make timely repayments. Based on this information, the moneylender decided to deny John’s loan application, as the risk of default was too high. This decision protected both the lender and John from further financial strain.
Had the moneylender not consulted John’s MLCB credit report, they might have granted the loan, putting John in a deeper cycle of debt. This example highlights how the MLCB’s credit reports help lenders make responsible decisions and safeguard borrowers’ financial well-being.
How and When Information is Submitted to MLCB
The process of submitting information to the MLCB involves the following steps:
- When a borrower applies for a loan, the licensed moneylender collects their personal and loan-related information.
- The moneylender then shares this information with the MLCB, including the borrower’s name, ID number, loan amount, repayment terms, and other relevant details.
- Before approving the loan, the moneylender purchases a credit report from the MLCB to assess the borrower’s creditworthiness.
- If the loan is approved, the moneylender updates the MLCB with the new loan information, which is added to the borrower’s credit file.
The timing of credit checks and information submissions varies depending on the stage of the loan application process. The following infographic illustrates the typical flow of information between borrowers, moneylenders, and the MLCB:

- Borrower applies for a loan with a licensed moneylender.
- Moneylender collects borrower’s information and shares it with MLCB.
- Moneylender purchases credit report from MLCB to assess borrower’s creditworthiness.
- If loan is approved, moneylender updates MLCB with new loan information.
- Approved loan is recorded in borrower’s credit file.
By adhering to this process, licensed moneylenders ensure that the MLCB has up-to-date information about borrowers’ credit profiles, enabling better lending decisions and promoting responsible borrowing practices.
What Information is Included in the MLCB Credit Report?
The MLCB credit report contains a comprehensive overview of a borrower’s credit history and financial standing. The following information is typically included in the report:
- Personal details: The borrower’s name, ID number, and other identifying information.
- Loan details: Information about the borrower’s current and past loans, including the loan type, amount, tenure, and total payable amount.
- Payment history: A record of the borrower’s repayment history, including any late payments or defaults.
- Outstanding loan amounts: The total amount of money the borrower currently owes to licensed moneylenders.
- Loan guarantor/surety status: Information about any loans for which the borrower has acted as a guarantor or surety, and their obligations in case of default.
It’s important to note that the MLCB credit report only includes information about loans from licensed moneylenders in Singapore. It does not contain information about the borrower’s bank loans, credit card balances, or other financial commitments.
Frequency of Updates to the MLCB Credit Report
The MLCB credit report is updated regularly to ensure that moneylenders have access to the most current and accurate information about a borrower’s credit profile. Updates to the report occur at different frequencies depending on the type of information:
- Real-time updates: When a borrower applies for a new loan, licensed moneylenders share the information with the MLCB in real-time. This ensures that the most up-to-date information is available to other lenders when assessing the borrower’s creditworthiness.
- Daily updates: Loan repayments and other changes to a borrower’s credit profile are updated on the MLCB credit report on a daily basis. This means that if a borrower makes a repayment on their loan, the information will be reflected in their credit report the following day.
In cases where a borrower notices inaccurate information on their MLCB credit report, they can file a dispute with the bureau. The MLCB will then investigate the issue and liaise with the relevant moneylender to rectify any errors. This process typically takes up to 10 working days, after which the borrower will be notified of the outcome and any necessary amendments to their credit report.
How Borrowers Can Obtain Their Own Credit Report
While it is not mandatory for borrowers to obtain their own credit report when applying for a loan, it is a good practice to regularly review one’s credit profile. Borrowers can purchase their MLCB credit report through the following channels:
- Online: Borrowers can visit the MLCB website and purchase their credit report online using a credit card.
- In-person: Borrowers can visit the MLCB office at 2 Shenton Way, #20-02, SGX Centre 1, Singapore 068804, or the Credit Counselling Singapore office at 51 Cuppage Road, #07-06, Singapore 229469, to purchase their credit report. At the MLCB office, only cash payments are accepted for walk-in transactions.
Frequently Asked Questions
- Is the MLCB credit report free?No, there is a fee to purchase the MLCB credit report. The cost may vary depending on the mode of purchase and any prevailing promotions.
- How long does negative information stay on the MLCB credit report?Negative information, such as late payments or defaults, can remain on a borrower’s MLCB credit report for up to 3 years from the date of the incident.
- Can I dispute inaccurate information on my MLCB credit report?Yes, borrowers can file a dispute with the MLCB if they notice any inaccurate information on their credit report. The bureau will investigate the issue and make necessary amendments within 10 working days.
By obtaining and reviewing their MLCB credit report regularly, borrowers can stay informed about their credit profile, identify any errors or discrepancies, and take steps to maintain a healthy credit standing.
Tips to Improve Your Credit Score
A good credit score is essential for securing loan approvals and getting favourable interest rates. Here are some expert tips to help you improve your credit score:
- Check your credit report regularly and dispute any inaccurate information.
- Pay your bills and loan instalments on time to maintain a good payment history.
- Avoid applying for multiple loans within a short period, as this can negatively impact your credit score.
- Keep your credit card balances low and make payments in full each month.
- Consider taking out a small, short-term loan and repaying it on time to demonstrate your creditworthiness if you have a poor credit history.
Remember, a good credit score is not just about getting loan approvals – it also reflects your overall financial health and responsibility. By taking proactive steps to manage your credit, you can secure a better financial future for yourself and your family.
Case Study: How I Improved My Credit Score
Sarah, a 28-year-old marketing executive, found herself struggling with a low credit score due to some past financial missteps. Determined to turn her situation around, she implemented the following strategies:
- Reviewed her MLCB credit report and identified areas for improvement.
- Consolidated her outstanding debts with a debt consolidation plan to make repayments more manageable.
- Set up automatic payments to ensure timely repayment of her bills and loans.
- Limited her credit card usage and paid off balances in full each month.
- Avoided applying for new loans or credit cards while working on improving her credit score.
After 6 months of consistent effort, Sarah noticed a significant improvement in her credit score. She was able to secure a competitive personal loan to finance her dream wedding and continues to maintain good credit habits to this day.
Sarah’s story is a testament to the fact that with dedication and the right strategies, anyone can improve their credit score and enjoy the benefits of a healthy credit profile.
Conclusion
The Moneylenders Credit Bureau plays a crucial role in promoting responsible lending practices in Singapore. By maintaining a comprehensive database of borrowers’ credit information, the MLCB helps licensed moneylenders like BTB Creditz make informed decisions and reduces the risk of over-borrowing.
As a borrower, it is essential to understand the importance of maintaining a good credit score and to regularly review your MLCB credit report. By adopting responsible borrowing habits and addressing any issues promptly, you can build and maintain a healthy credit profile, which can open doors to better loan opportunities and financial stability.
If you are currently struggling with multiple debts or have a poor credit score, BTB Creditz is here to help. As a licensed moneylender in Singapore, we offer personalised debt consolidation plans and financial assistance to help you regain control of your finances. Our experienced team of loan advisors will work with you to assess your credit situation and develop a tailored solution that meets your unique needs and goals.
Don’t let a poor credit score hold you back from achieving your financial dreams. Contact BTB Creditz today to learn more about our debt consolidation services and how we can help you build a better financial future.




